Latest Apple Update Is Causing Apps to Crash

[Technology ★★★]


(P1) If you haven’t updated to iOS 9.3, you may want to wait: According to AppleInsider, users are reporting a bug that causes apps to crash and freeze. The problem occurs when clicking hyperlinks in Apple apps including Mail, Messages, and Safari, as well as some third-party apps like the Google Chrome Web browser; after tapping on the Web link, the app will freeze or crash. It appears that newer iPhones and iPads are the most impacted, but some users with older devices are also having problems; in addition, some users running iOS 9.2 are reporting the same issue.

(P2) Per AppleInsider, there are multiple threads on the problem in Apple’s support forums, including one that has been viewed more than 7,000 times. Some users say that disabling JavaScript (which you can do by entering the Settings menu, then Safari, then Advanced) helps, but only with Safari links, reports. One forum poster reportedly says an Apple Support rep told him the company knows about the problem and is working to fix it. Per, the issue may have to do with certain third-party apps a user has installed on the device; TechCrunch explains that could be because of something called “Universal Links” that Apple introduced with iOS 9.

WORDS: 207


VOCABULARY: crash and freeze, hyperlinks, impacted, threads, forums, “Universal Links”


If you found the passage difficult to read or had problems understanding specific words or idiomatic expressions, please discuss them with your tutor. The following discussion questions should be answered in your own words and with your own arguments.

  1. Briefly, summarize the content of the article in your own words.
  2. Which brand of a smartphone do you own? Why?
  3. If you don’t own an Apple smartphone, would you like to buy one? Why or why not?
  4. If you own an Apple smartphone, are you having similar problems with the latest update to IOS 9.3 ?
  5. Could Apple have done a better job of releasing the newest IOS update so there were fewer crashes and freezes? Why or why not?


What do the following expressions or phrases mean?

  • Reporting a bug (P1)
  • Third-party apps (P1)

Cambly Practice Button

Image source: by AP Photo/Carolyn Kaster

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