Category: Role Play

Scenario Student: Your coworker is in danger of getting fired due to poor performance (showing up late, not finishing his/her work on time, having a bad attitude).  He/she will ask for your advice on how to improve. Tutor: Your manager has made …

Scenario Student: Your boss has been forcing you to work more and more overtime every week. You have also been given many extra responsibilities that do not fall under your job description. You haven’t been able to spend much time …

Scenario Student: You are a criminal. Call the other student and pretend to be an employee of ‘SmartBank.’ Tell them there has been a problem at the bank, so all customer PIN codes must be reset. Try to get his/her bank …