Booking a Hotel Room
Receptionist: Thanks for calling Vacation Inn. This is Michelle speaking.
Guest: Hi, I’m interested in booking a room for the July long weekend.
Receptionist: I’m afraid we’re completely booked for that weekend. There’s a convention in town, and we’re the closest hotel to the convention center.
Guest: Oh, I didn’t realize. How about the weekend after that?
Receptionist: So…Friday the 10th?
Guest: Yes, both the Friday and Saturday.
Receptionist: It looks like we have a few vacancies left. We recommend that you make a reservation though. It’s still considered peak season then.
Guest: Okay. Do you have any rooms with two double beds? We’re a family of four.
Receptionist: Yes, all of our rooms have two double beds. The rate for that weekend is $129 dollars a night.
Guest: That’s reasonable. And do you have cots? One of my daughters might be bringing a friend.
Receptionist: We do, but we also charge an extra ten dollars per person for any family with over four people. The cot is free.
Guest: Yes, but we do require a fifty dollar credit card deposit to hold the room. You can cancel up to five days in advance and we will refund your deposit.
Receptionist: Great, I’ll call you right back. I have to find my credit card.
Expressions used in the conversation
- This is _____________ speaking.
- booking a room
- long weekend
- completely booked
- peak season
- bringing a friend
- per person
- credit card deposit
- hold the room
- five days in advance
- refund your deposit
- call you right back